How should soldiers handle conflicting orders or policies at the unit level?

• A. Disregard the conflicting order and proceed.
• B. Seek clarification through the chain of command, document the conflict, and follow higher-level guidance.
• C. Inform peers to influence the decision.
• D. Request a mid-level supervisor to decide.

Answer: (B)

When orders or policies conflict, act through the proper chain of command to resolve the issue. The correct approach is to seek clarification from those with authority, document the conflict, and follow the guidance issued by higher-level leadership. This keeps actions within law and policy, prevents unilateral or unsafe decisions, and creates a clear record of what happened and why.

Documenting the conflict is important because it provides a traceable basis for decisions and helps commanders understand the context if questions arise later. Following higher-level guidance ensures consistency with official policy and reduces the risk of disobedience or misinterpretation.

Disregarding the conflicting order, or just moving ahead, risks illegal actions and accountability issues. Involving peers to influence the decision bypasses proper authority and can lead to inconsistent or unsafe outcomes. Asking a mid-level supervisor to decide may shortcut the chain when the situation requires guidance from higher authority, potentially leaving the root issue unresolved.