What is the appropriate process for filing an official grievance or complaint within Army channels?

• A. Use the chain of command or approved inspector general/Equal Opportunity channels; document the issue; submit a formal complaint following designated procedures.
• B. File directly with the President.
• C. Post online on social media.
• D. Ignore it; hope it goes away.

Answer: (A)

Raising a grievance through official Army channels ensures it is officially received, tracked, and investigated within the proper regulatory framework. The process involves using the chain of command or approved inspector general and Equal Opportunity channels, clearly documenting the issue with relevant details, and submitting a formal complaint following the designated procedures. This creates an official record, triggers the appropriate investigation, and protects you from retaliation. Bypassing established channels—like taking it to the President, posting on social media, or ignoring it—does not initiate an official review and can jeopardize your rights and the integrity of the process.