Which statement correctly identifies the primary forms of address in Army protocol?

• A. By rank and last name
• B. Verbally as Sir/Ma'am
• C. By duty title
• D. All three forms

Answer: (D)

In Army protocol, you use different forms of address depending on the situation, and all three are appropriate in their proper contexts. Address by rank and last name to acknowledge both the person's position and who they are—this is the standard formal form in writing or formal interactions, like “Colonel Johnson.” In direct verbal interaction, you show immediate respect by using Sir or Ma’am, a courteous form that applies across ranks during a personal encounter. When the focus is on the role the person holds rather than their name, you address them by their duty title, such as “Commander” or “First Sergeant,” which highlights the position they occupy.

Because each form fits a distinct scenario, all three are considered primary forms of address in Army protocol. The key is using the appropriate form for the context to maintain proper respect and clarity.